PROACTIVE SECURITY

California Privacy Policy

Effective Date: September 3, 2026

ProActive Security (“ProActive Security,” “we,” “us,” or “our”) respects the privacy of our clients, employees, job applicants, contractors, visitors, and members of the public. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information in connection with our guard and security services and business operations.

Information We May Collect

Depending on your relationship with ProActive Security, we may collect personal information including:

• Name, address, telephone number, email address, and other contact information.

• Client and business contact information.

• Employment and job applicant information, including employment history, qualifications, licenses, certifications, and background-screening information when legally permitted.

• Security-related information, including incident reports, witness statements, access logs, visitor records, photographs, and other records created while providing security services.

• Video or photographic images obtained through security cameras, body-worn cameras, or other security equipment when such equipment is used.

• Vehicle information, license plate numbers, and access-control information when necessary for security purposes.

• Internet or electronic information submitted through our website or other electronic systems.

• Other information reasonably necessary to provide security services, investigate incidents, protect people and property, or comply with applicable laws.

How We Use Personal Information

ProActive Security may use personal information to provide and manage guard and security services; communicate with clients; investigate and document security incidents; manage access to protected locations; protect people and property; recruit, hire, and manage personnel; maintain required business and employment records; improve our operations; and comply with legal, licensing, insurance, contractual, and regulatory obligations.

Surveillance and Security Records

When authorized by a client and permitted by law, ProActive Security personnel may use or interact with surveillance systems, security cameras, access-control systems, photographs, or other security technology.

Security footage and incident information may be reviewed and disclosed when reasonably necessary to investigate an incident, protect people or property, fulfill contractual security responsibilities, respond to legal proceedings, or cooperate with law enforcement or other governmental authorities.

ProActive Security will use surveillance and security information only for legitimate business, safety, security, or legal purposes.

Sharing of Personal Information

ProActive Security does not sell personal information for money.

We may disclose personal information to our clients when necessary to perform contracted security services; authorized vendors and service providers; insurance providers and professional advisers; law enforcement or government agencies when legally required or reasonably necessary; and other parties when necessary to protect the rights, safety, or property of ProActive Security, our clients, employees, or the public.

We require personal information to be handled in accordance with applicable law and our contractual obligations.

California Privacy Rights

California residents may have certain rights concerning their personal information under applicable California privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (“CCPA/CPRA”).

Where these laws apply to ProActive Security, eligible California residents may have the right to:

• Know what categories and specific pieces of personal information we have collected.

• Request access to personal information.

• Request correction of inaccurate personal information.

• Request deletion of certain personal information, subject to legal exceptions.

• Know the categories of sources from which personal information was collected and the purposes for which it is used.

• Know the categories of third parties to whom information has been disclosed.

• Opt out of the sale or sharing of personal information where applicable.

• Limit certain uses or disclosures of sensitive personal information where applicable.

• Exercise applicable privacy rights without unlawful discrimination or retaliation.

Some information may be exempt from a privacy request or may need to be retained because of legal, security, employment, contractual, insurance, or regulatory requirements.

Employee and Applicant Information

ProActive Security may collect personal information from employees, security officers, contractors, and job applicants for recruitment, background screening, licensing verification, scheduling, payroll, benefits, training, workplace safety, performance management, investigations, and compliance with employment and security-industry requirements.

Sensitive information will be handled with appropriate safeguards and only used or disclosed for legitimate employment, security, or legal purposes.

Information Security

ProActive Security uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

No method of electronic storage or transmission can be guaranteed to be completely secure. We therefore continually evaluate reasonable safeguards appropriate to the nature of the information we maintain.

Retention of Information

Personal information is retained only for as long as reasonably necessary to fulfill the purpose for which it was collected, perform our contractual obligations, maintain appropriate security and incident records, resolve disputes, and comply with applicable legal, employment, insurance, licensing, and regulatory requirements.

Privacy Requests

California residents who wish to exercise an applicable privacy right may contact ProActive Security using the contact information provided below.

We may need to verify the identity and authority of the person making a request before providing, correcting, or deleting personal information. An authorized agent may submit a request where permitted by California law.

Changes to This Policy

ProActive Security may update this Privacy Policy periodically to reflect changes in our business practices, technology, security services, or applicable laws. The effective date at the top of this policy will indicate when the policy was most recently updated.